Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our Starr crews are already moving. We dispatch Starr units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.

Hirex Water Damage started because homeowners in Starr, SC kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Starr roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our crew leads carry IICRC water restoration certifications and have logged real hours on Category 1, 2, and 3 losses, so Water Damage Repair in Starr isn't a side service we tacked on — it's the reason the company exists. Full liability coverage and Starr, SC licensing back every job we take, so you're protected from the moment our truck pulls into the driveway.
Our Starr, SC-based equipment cache means drying gear is already close by, not stuck in a truck three states away.
Anyone in Starr who has had a supply line fail overnight knows the real cost isn't the leak itself, it's how long the standing water sits before someone with the right equipment arrives. That's the gap Hirex Water Damage was built to close, one Starr call at a time.

Not every leak announces itself with a flooded floor. A lot of the worst damage we see in Starr started small and got ignored for weeks. Here's what tells us a property needs professional attention rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse — call our Starr line and we'll tell you honestly whether it's a same-day emergency or something we can schedule.
We size the Starr response to the actual damage — a single-room extraction gets a two-person crew, a commercial loss gets the full fleet — nothing gets a cookie-cutter response.
We arrive with submersible pumps and truck-mount extractors that get standing water out of a Starr property before it soaks deeper into the subfloor. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
We place industrial dehumidifiers and air movers based on actual psychrometric calculations, not a standard equipment count per room, with daily drying logs so you can see the numbers improving, not just take our word for it.
For Starr homeowners, that means drywall removal at the flood cut line, subfloor assessment, and content pack-out for anything that can be saved, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial Starr properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Blackwater losses in Starr get handled under strict Category 3 protocol: containment, PPE, antimicrobial application, and documented disposal of contaminated materials.
On top of standard drying, our Starr crews treat affected materials to reduce mold risk and will be upfront if a section needs specialist remediation.

Every Starr estimate is written and explained before work begins — no vague "we'll see how it goes" pricing.
Because our equipment cache sits inside Starr, SC, most Starr calls see a technician on-site in under 60 minutes.
We photograph and log every step specifically so your claim moves faster and you're not the one arguing with the insurance company.
Final moisture readings have to hit dry-standard before we consider a Starr job done, and getting there again is on us, not you.
A short call with our Starr dispatcher tells us whether this is a one-room job or a multi-crew response before anyone drives out.
The closest available technician is routed to your Starr property with equipment staged and ready.
Extraction happens immediately, followed by a moisture survey that tells us precisely where the drying equipment needs to go.
We don't close the file until the numbers confirm the structure is dry, and you leave with full photo and moisture documentation.

Every Starr job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
You'll find that exact commitment printed on your Starr paperwork, not just mentioned over the phone. If a second visit is ever needed, it comes from the same crew that handled the original job whenever scheduling allows, since they already know the property and the readings we started from.

"Our water heater let go at midnight and a Hirex Water Damage tech was pulling water out of the hallway by 1am. Fast doesn't begin to cover it." — Danielle R.
"I didn't touch the claim paperwork once. They sent it straight to the adjuster with photos and moisture logs attached." — Marcus T.
"Appreciated getting real numbers each day instead of someone just saying 'looks good' and packing up." — Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." — Aaron W.
"They handled a blackwater situation in our basement without making me feel like it was a bigger disaster than it was." — Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." — Sam O.
Because our equipment is staged inside Starr, SC, most Starr calls see a technician on-site within 60 to 90 minutes of the initial call.
Yes — every Starr job gets a written estimate before equipment is turned on, and we walk through it with you line by line.
Around-the-clock coverage in Starr includes extraction, drying, and Category 3 sewage response — nothing on that list waits for morning.
Yes, we document everything with photos and moisture readings and can communicate directly with your adjuster.
We take moisture meter readings on affected materials and compare them against the dry standard for that material type — a visual check alone isn't enough.
Blackwater and sewage response is a core part of what our Starr team does, not a job we sub out.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our Starr tech confirms it's safe.
Commercial response is a regular part of our Starr work — restaurants, offices, and multi-unit buildings included.
Most Starr residential jobs dry out in 3 to 5 days depending on how much material got wet and how long it sat before extraction.
Mold isn't inevitable, but the window to prevent it is narrow, which is why we treat speed as part of the Starr service, not an upsell.
Yes, if moisture readings aren't at dry standard when we finish, or a callback shows lingering moisture within 30 days, we return at no extra charge.
See the zip codes and nearby cities listed below — our Starr crews cover that full radius.
Beyond Starr itself, our coverage extends across nearby zip codes, with additional Starr, SC crews available for large-scale or commercial losses. If your address falls inside or near Starr, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Starr, Starr, SCReach our Starr line directly and get a technician on the way today.
Call +1-844-833-1325